Hotel Signature Airport Zone Hyderabad

So so….

We had a recent stay at hiwa hotel the room was near and clean and had a comfortable desk which as perfect for catching up on work in the evening the bed was very comfortable and I appreciated the quiet atmosphere which helped me rest well after long days of meetingsi would highly recommend this hotel to other business travellers.

Experience was not good .The extra bed and bedsheet was torn .And after asking for a new one the staff said we don't have extra bed or bedsheets.Very unprofessional . The door lach was broken from inside they don't even bother to change it.

Hotel looked okay from outside and the lobby was okay. We were given Room 402 which is on the roof top (not even sure if those are legal construction), when we went to 4th floor, we saw uncleaned plates lying on a corner of the entrance to the rooms which is quite shocking. Room was okay but it was full of mosquitos and quite clearly they have done no maintenance for cleaning mosquitos and not interested in maintaining good hygiene through out the hotel. I do not recommend this hotel.

Hotel Ambiance was good, the hospitality was good, room was neatly cleaned and the room appearance & furniture was also good, the food at the restaurant was also good. the drop to airport was also arranged by the hotel staff. hotel staff was well trained & presented very well. It was comfortable & nice stay

Ordered food from them despite talking to three different people and gave cooking instructions too . Instructions were not followed they are least bothered to understand customer need and found them unprofessional while I spoke to them and addressed this concern they disconnected the call on my face .The only request I had from these people to prepare non spicy food